E-Fast Pass
E-Fast Pass is the City of El Paso’s prepaid toll program for passenger and commercial vehicles traveling into Ciudad Juárez through the Stanton Street and Ysleta-Zaragoza International Bridges.
.svg)
E-Fast Pass Lane Guide
How It Works
Register Online and provide your account and vehicle information. The E-Fast Pass Office will email instructions within five business days OR register inperson at the Ysleta-Zaragoza Bridge and provide valid ID, proof of current address, and vehicle information.
Follow the instructions to affix the crossing tag on yourvehicle’s windshield.
If you registered online, email the E-Fast Pass Office confirming you received your tag and request to activate it. If you registered in person, your tag will be activated during the transaction.
Follow the instructions to affix the crossing tag on your vehicle’s windshield.
E-Fast Pass Office
Hours of Operation
Monday - Friday 7:30 AM to 5 PM
Closed some City Holidays:
- First day of January (New Year’s Day)
- Last Monday in May (Memorial Day)
- 4th of July (Independence Day)
- First Monday in September (Labor Day)
- Fourth Thursday in November (Thanksgiving Day)
- The Friday following the fourth Thursday in November (Day after Thanksgiving)
- Twenty-fifth Day in December (Christmas Day)
Payment Options & Account Management
Initial Account Opening
- For passenger vehicles, a minimum credit of $21 is required.
- For commercial vehicles, a minimum credit of $100 is required.
Payment Methods
- Payments can be made online using credit cards (Visa, MasterCard, and Discover) or via check/money order by mail.
- Payments can also be made in person at the E-Fast Pass Office through cash or check with proper identification, or with Visa, MasterCard, and Discover cards (with a 1.98% service charge).
Additional Information for Cash Payments
- No temporary checks will be accepted.
- Only checks drawn on U.S. financial institutions will be accepted.
- No third-party checks or payroll checks will be accepted.
- All checks received should be dated with the current date. The City will not accept post-dated checks.
Online Account Management
- Access your account online to add money, make payments, view recent toll activity, check the current balance, and review account information.
- Check your balance anytime by calling (915) 212-7540 or through the EPToll website.
Terms & Fees
- Insufficient Funds: Returned checks for insufficient funds will incur a $30.00 service charge.
- Service Charges: A 1.98% service charge is added to credit card payments made in person.
- No additional fees for online payments.
- Accepted card payments with Visa, Mastercard, and Discover.
- American Express cards are not accepted.
Refund Procedure
If you need to close your E-Fast Pass account and request a refund of your prepaid toll balance, please follow these steps:
- Complete the E-Fast Pass Refund Form
The form is accessible under the Account Services section found here. - Submit the completed form along with the remnants of your E-Fast Pass sticker
Mail the completed form and sticker remnants to:
City of El Paso - International Bridges Department
Attn: E-Fast Pass Office
791 South Zaragoza Rd.
El Paso, TX 79907 OR Visit the E-Fast Pass Office and deliver the completed form and sticker remnants in person.
A complete copy of the E-Fast Pass Refund Policy is available in the following document: E-Fast Pass Refund Policy. This policy will be included with all new E-Fast Pass accounts and will also be distributed to existing customers to ensure transparency and easy access to the refund process.
Contact the E-Fast Pass Office
